Almost every home, apartment and business has a shut-off valve somewhere inside the building. In an emergency, it is important that you know where your shut-off valve is located. You do not want to search for the master valve if the basement is flooding or carpets are being soaked.
The most likely location for the shut-off valve is where the water supply line enters the building. It might also be near the water heater or clothes washers. Once you have found the shut-off valve, mark it with a tag or bright paint. Also, be sure it can be turned on by hand. If not, keep a wrench nearby.
If you cannot locate your shut-off valve or it is necessary to shut the water off at the water meter, call the District office (day or night) for a customer service representative to shut off the water at the meter.
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Website Accessibility Statement
East Larimer County Water District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, East Larimer County Water District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
East Larimer County Water District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
East Larimer County Water District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.