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Q: How So I Shut Off My Water 

  • Almost every home, apartment and business has a shut-off valve somewhere inside the building. In an emergency, it is important that you know where your shut-off valve is located. You do not want to search for the master valve if the basement is flooding or carpets are being soaked.

  • The most likely location for the shut-off valve is where the water supply line enters the building. It might also be near the water heater or clothes washers. Once you have found the shut-off valve, mark it with a tag or bright paint. Also, be sure it can be turned on by hand. If not, keep a wrench nearby.

  • If you cannot locate your shut-off valve or it is necessary to shut the water off at the water meter, call the District office (day or night) for a customer service representative to shut off the water at the meter.


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